Strata Assistant - Hire or get hired

Your complete guide to the Strata Assistant Role: Duties, salary & hiring tips

Purpose of the Strata Assistant

The Strata Assistant provides administrative and operational support to strata managers by helping with documentation, meetings, and owner communication.

Strata Assistant's duties and responsibilities

• Admin Support:
Prepare and distribute agendas, notices, and correspondence.

• Database Entry:
Update strata software with current owner and lot details.

• Maintenance Follow-up:
Track service requests and contractor scheduling.

• Meeting Coordination:
Book venues and assist with meeting logistics.

• Filing:
Maintain accurate records and digital folders for each scheme.

Requirements and qualifications for a Strata Assistant

• Experience in administrative or property support
• Strong written and verbal communication skills
• Excellent organisation and task management
• Proficiency with Microsoft Office and database systems
• Interest in pursuing a career in strata or property

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Property Market Update

The property and real estate industry continues to grapple with talent shortages, particularly in commercial and residential property management, as well as facilities and operations management. The hiring landscape has shifted slightly over the past year, with a notable decline in demand for administrative and accounts managers. Employers remain open to upskilling candidates, with 64% willing to train high-quality hires lacking industry-specific experience if they align with company culture. However, the challenge persists, with 23% of employers struggling to hire commercial property managers and 20% facing difficulties filling residential property management roles.

The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.

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