National Credit Manager - Hire or get hired
Your complete guide to the National Credit Manager Role: Duties, salary & hiring tips
Purpose of the National Credit Manager
The National Credit Manager is responsible for leading credit operations across multiple locations or divisions. This role drives collections, manages risk, and develops credit policies to improve cash flow and reduce exposure.
National Credit Manager's duties and responsibilities
• Credit Policy Management:
Develop and enforce national credit and collections policies.
• Team Leadership:
Manage and support credit teams across various regions or branches.
• Collections Oversight:
Oversee key accounts and ensure effective debt recovery strategies.
• Reporting:
Deliver aged debtor reports, DSO tracking, and cash flow forecasts.
• Stakeholder Engagement:
Work closely with sales, legal, and finance to resolve disputes and improve terms.
Develop and enforce national credit and collections policies.
• Team Leadership:
Manage and support credit teams across various regions or branches.
• Collections Oversight:
Oversee key accounts and ensure effective debt recovery strategies.
• Reporting:
Deliver aged debtor reports, DSO tracking, and cash flow forecasts.
• Stakeholder Engagement:
Work closely with sales, legal, and finance to resolve disputes and improve terms.
Requirements and qualifications for a National Credit Manager
• 7+ years’ experience in credit management
• Strong leadership experience across multiple teams or regions
• Advanced knowledge of credit risk, reporting, and collections strategy
• ERP and credit software proficiency
• Excellent communication and negotiation skills
• Strong leadership experience across multiple teams or regions
• Advanced knowledge of credit risk, reporting, and collections strategy
• ERP and credit software proficiency
• Excellent communication and negotiation skills
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To remain competitive in 2025, 75% of organisations will focus on automation and system improvements, with additional emphasis on upskilling (45%), cash flow management (37%), and compliance (33%). Many businesses are investing in professional development, including certifications, workshops, and AI skill training, to enhance their teams and adapt to new technologies.
86% of businesses preferred maintaining in-house teams for better communication, control, and compliance, and while many employers relied on internal hiring teams, 54% sought external recruitment support within a month, highlighting the ongoing value of recruitment agencies in securing top talent.
