Facilities Manager - Hire or get hired
Your complete guide to the Facilities Manager Role: Duties, salary & hiring tips
Purpose of the Facilities Manager
The Facilities Manager oversees the maintenance, safety, and functionality of buildings and grounds, ensuring smooth day-to-day operations and compliance.
Facilities Manager's duties and responsibilities
• Maintenance Oversight:
Coordinate and monitor preventative and reactive maintenance.
• Vendor Management:
Liaise with contractors and service providers.
• Compliance:
Ensure adherence to safety and building regulations.
• Budget Management:
Monitor facility expenses and support capital works planning.
• Stakeholder Support:
Communicate with tenants and internal teams regarding facility issues.
Coordinate and monitor preventative and reactive maintenance.
• Vendor Management:
Liaise with contractors and service providers.
• Compliance:
Ensure adherence to safety and building regulations.
• Budget Management:
Monitor facility expenses and support capital works planning.
• Stakeholder Support:
Communicate with tenants and internal teams regarding facility issues.
Requirements and qualifications for a Facilities Manager
• 3–5 years’ experience in facilities or property management
• Strong knowledge of building systems, maintenance, and compliance
• Excellent communication and contractor management skills
• Proficiency in facilities or property software
• Relevant certifications in safety, trade, or property operations
• Strong knowledge of building systems, maintenance, and compliance
• Excellent communication and contractor management skills
• Proficiency in facilities or property software
• Relevant certifications in safety, trade, or property operations
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Property Market Update
The property and real estate industry continues to grapple with talent shortages, particularly in commercial and residential property management, as well as facilities and operations management. The hiring landscape has shifted slightly over the past year, with a notable decline in demand for administrative and accounts managers. Employers remain open to upskilling candidates, with 64% willing to train high-quality hires lacking industry-specific experience if they align with company culture. However, the challenge persists, with 23% of employers struggling to hire commercial property managers and 20% facing difficulties filling residential property management roles.
The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.
The demand for flexibility and benefits has also evolved. Bonuses and remote work options are now the most commonly offered benefits, each provided by 56% of employers, while career development training has seen a decline, with only 36% of companies prioritising it compared to 54% last year. AI and automation are emerging as key drivers in property management, with virtual property tours (33%) and AI-assisted workflow automation (31%) gaining traction. As the market adjusts to evolving workforce expectations and technological advancements, businesses must balance competitive salaries, upskilling initiatives, and automation to attract and retain top talent.
