Accounts Receivable Officer - Hire or get hired
Your complete guide to the Accounts Receivable Officer Role: Duties, salary & hiring tips
Purpose of the Accounts Receivable Officer
The Accounts Receivable Officer manages customer invoicing and payment follow-up to ensure timely cash inflow. This role supports the accuracy of financial records and helps maintain strong customer relationships.
Accounts Receivable Officer's duties and responsibilities
• Invoicing:
Generate and send invoices based on contracts, orders, or schedules.
• Collections:
Follow up on overdue payments via phone and email.
• Reconciliations:
Reconcile customer accounts and investigate payment discrepancies.
• Customer Service:
Handle billing enquiries professionally and maintain positive relationships.
• Reporting:
Support preparation of debtor reports and cash flow forecasts.
Generate and send invoices based on contracts, orders, or schedules.
• Collections:
Follow up on overdue payments via phone and email.
• Reconciliations:
Reconcile customer accounts and investigate payment discrepancies.
• Customer Service:
Handle billing enquiries professionally and maintain positive relationships.
• Reporting:
Support preparation of debtor reports and cash flow forecasts.
Requirements and qualifications for a Accounts Receivable Officer
• 1–3 years’ experience in accounts receivable
• Strong communication and negotiation skills
• ERP or accounting software experience
• Attention to detail and ability to manage multiple accounts
• Proficient in Excel and reconciliation processes
• Strong communication and negotiation skills
• ERP or accounting software experience
• Attention to detail and ability to manage multiple accounts
• Proficient in Excel and reconciliation processes
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2024 was a challenging year for businesses across all sectors, leading to a slowdown in recruitment. As we move into 2025, while the market has slowed, job seekers remain open to new opportunities if salaries and workplace conditions meet expectations. Employers must move quickly and offer compelling value beyond compensation.
Qualified accountants remained the hardest to hire in 2024, with 40% of businesses citing them as the most difficult to fill, followed by transactional finance (17%) and payroll roles (14%). In-demand roles such as finance managers, systems accountants, and specialists in data analytics and sustainability reporting indicate a shift in workforce priorities.
To remain competitive in 2025, 75% of organisations will focus on automation and system improvements, with additional emphasis on upskilling (45%), cash flow management (37%), and compliance (33%). Many businesses are investing in professional development, including certifications, workshops, and AI skill training, to enhance their teams and adapt to new technologies.
86% of businesses preferred maintaining in-house teams for better communication, control, and compliance, and while many employers relied on internal hiring teams, 54% sought external recruitment support within a month, highlighting the ongoing value of recruitment agencies in securing top talent.
Qualified accountants remained the hardest to hire in 2024, with 40% of businesses citing them as the most difficult to fill, followed by transactional finance (17%) and payroll roles (14%). In-demand roles such as finance managers, systems accountants, and specialists in data analytics and sustainability reporting indicate a shift in workforce priorities.
To remain competitive in 2025, 75% of organisations will focus on automation and system improvements, with additional emphasis on upskilling (45%), cash flow management (37%), and compliance (33%). Many businesses are investing in professional development, including certifications, workshops, and AI skill training, to enhance their teams and adapt to new technologies.
86% of businesses preferred maintaining in-house teams for better communication, control, and compliance, and while many employers relied on internal hiring teams, 54% sought external recruitment support within a month, highlighting the ongoing value of recruitment agencies in securing top talent.
