Are you a Marketing Coordinator with digital marketing experience on the lookout for your next step? This may be the role for you!
Our Client Samsung Electronic's is on the lookout for a Service Marketing Specialist to join their team based at their Sydney Olympic Park Office! If successful, this role requires the candidate to work 4 days in the office with 1 day from home.
The Service Marketing Specialist will be responsible for creating and implementing service marketing strategies and execute plan into market. Also this role requires the development of consumer engagement strategies to grow service revenue, enhance consumer engagement and improve on NPS scores. This function plays an integral part to building brand awareness, product promotion, retention and acquisition of existing and new customers.
Duties and Responsibilities:
- Conduct market research and analysis around consumer requirements, habits and trends
- Plan and execute service initiatives to reach the target audience through appropriate channels (social, media, SMS, email, etc)
- Gather and analyse marketing data (campaign results, conversion rates, traffic etc) to help create and shape future service marketing strategies
- Work across internal teams to ensure consistent communications, promotions, offers, content are aligned across all channels
- Collaborate with external vendors to support and ensure the execution of service marketing plan through promotional events and campaigns
- Create and distribute weekly/monthly reports on critical metrics as well as establish consistent cadences
- Engage with service partners and other key stakeholders to ensure support with the execution of strategic marketing plans
- Brainstorm and develop ideas for creative marketing campaigns
- BSc/BA in marketing, communications or equivalent
- Experience within a Marketing Coordinator or similar role
- Experience with Office 365 specifically Excel and Adobe products essential
- Experience working closely with internal and external stakeholders at all levels
- Experience with end to end campaign management/execution, analysing data to optimise campaigns, localisation/editing of marketing materials
- Competitive salary
- Generous discount on company products
- Access to discounts and special promotions with retail partners
- Access to well-being platform
- Heavily discounted gym membership
- On site parking
If this role sounds of interest, please click the “Apply Now” button. We look forward to seeing your application!
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
