This business supports independent medical reporting and assessment services and is known for its commitment to accuracy, integrity, and high professional standards. This is an excellent opportunity for someone who enjoys structured work, quality control, and contributing to meaningful outcomes in a regulated environment.
The Role
This position plays a key role in ensuring reports and documentation are accurate, compliant, and delivered within agreed timeframes. You will provide administrative and quality assurance support to a team of medical professionals while working closely with internal colleagues and external stakeholders.
The role is full-time and primarily office-based, with occasional on-site requirements as business needs dictate.
Key Responsibilities
Administration & Case Support
- Manage documentation workflows and report templates
- Process and format reports, correspondence, and supporting material
- Prepare statutory and regulatory forms as required
- Maintain accurate records and data across internal systems
- Coordinate the distribution of reports to relevant parties
- Provide general administrative support to the wider team
- Ensure all sensitive information is handled in line with privacy and compliance standards
- Review reports and documentation for accuracy, completeness, and consistency
- Identify errors or omissions and liaise with relevant professionals to resolve issues
- Ensure outputs align with internal quality standards and regulatory requirements
- Monitor turnaround times and manage priorities effectively
- Communicate proactively with internal stakeholders regarding timelines and issues
- Escalate matters that require further review or intervention
- Experience in quality assurance, case management, administration, or compliance within medical, allied health, legal, insurance, or regulated professional environments
- Exceptional attention to detail and strong written communication skills
- Confident using Microsoft Office and database or document management systems
- Highly organised, proactive, and able to manage competing priorities
- A collaborative team member with a professional, service-focused approach
- Competitive salary package with performance-based incentives
- Flexible working arrangements where appropriate
- Ongoing professional development and skills training
- Long-term career progression within a stable and growing organisation
- Supportive leadership and a professional, collaborative culture
Click Apply to submit your application, or for a confidential conversation, contact Ceara Plummer directly at cearap@people2people.com.au / 0861606207.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
