Passenger Services Manager
Sydney
Lead the way in delivering exceptional passenger services across one of Australia’s busiest aviation networks.
Our client is a leading organisation in the aviation sector
seeking an experienced Passenger Services Manager
to oversee large-scale passenger operations. This senior leadership role requires a strong people manager with proven aviation expertise and the ability to thrive in a highly regulated, fast-paced environment.
Key responsibilities
- Lead and inspire frontline passenger service teams
- Ensure compliance, safety, and service standards are consistently achieved
- Manage budgets, rosters, and operational efficiency
- Build strong stakeholder relationships and drive service excellence
- Proven leadership and people management skills
- Strong communicator with the ability to influence stakeholders
- Aviation/airline industry knowledge (essential)
- Financial acumen and experience managing budgets
- Tertiary qualifications in Aviation Management or Business (desirable)
- Senior leadership role within a major aviation organisation
- Competitive salary package
- Genuine career growth opportunities
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
