Microsoft Dynamics 365 Administrator
Location: Eastern Creek
Work Type: Full Time
$110,000 - $130,000 + Superannuation
I’m representing my client, a proudly Australian-owned and operated market leader in the design and distribution of innovative systems. With 15 sites nationally and over 750 employees, My client continues to invest in research, development, and cutting-edge technology to support its customers across architectural, residential, industrial, and home-improvement markets.
They are now looking for an experienced D365 Administrator to join their Business Technology team, based at the Western Sydney head office, supporting operations across all Australian sites.
About the Role
This is a hands-on administrative position – not a business analyst or development role – focused on supporting live Microsoft D365 environments. You’ll be responsible for environment governance, access and security administration, user support, and system stability across both Finance & Operations (F&O) and Customer Engagement (CE).
Beyond security and access management, you’ll also be involved in managing environments across DEV, UAT, and PROD, overseeing patch cycles, testing updates, and supporting integration's with financial systems, reporting tools, and external platforms.
Key Responsibilities
- Govern and administer multiple D365 environments (F&O & CE), including DEV/UAT/PROD.
- Manage access security, user setup, role assignments, and licence administration via Entra ID.
- Apply detailed knowledge of D365 security models (roles, tasks, duties, privileges, hierarchy, and field-level security).
- Provide Level 1 & 2 support for production issues, including troubleshooting and root cause analysis.
- Coordinate and validate application testing, updates, and pre-deployment releases.
- Support and monitor integration's (APIs, Power BI, HealthLink, external platforms).
- Track service delivery and incidents using Jira, Confluence, and Azure DevOps.
- Maintain documentation, knowledge base articles, and support continuous improvement processes.
- We’re seeking a technically strong and solutions-focused professional with:
- 3+ years’ hands-on experience supporting Microsoft Dynamics 365 (CE, F&O, or both).
- Proven background in environment governance and access security administration.
- Experience managing integrated enterprise-scale D365 environments.
- Familiarity with Microsoft integration tools (Azure Logic Apps, Power Platform, APIs).
- Exposure to financial systems and supply chain processes (advantageous).
- Strong troubleshooting, problem-solving, and communication skills.
- Relevant tertiary IT qualifications and/or Microsoft certifications (D365 Functional Consultant, Security Admin, Azure Fundamentals, ITIL 4).
- Work for a market leader with a strong focus on innovation and technology.
- Take ownership of a hands-on administration role (no business analysis or development work).
- Support live, production-focused environments with a clear emphasis on security, governance, and integration's.
- Join a collaborative team, with opportunities for growth and certification support.
- Competitive salary, employee benefits, and the stability of a well-established national business.
If you’re an experienced D365 Administrator who thrives in a hands-on environment security and support role, I’d love to discuss this role with you. Please contact Alicia Naidu at people2people Parramatta.
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
