I was asked to wear heels to work… that’s not on!

Lisa Johnson • May 29, 2016

Did you read this article about a woman who was temping in London and was sent home because she had turned up wearing flats and refused to go and buy heels? I can’t help be outraged…but I am not sure what outrages me more…that someone insisted she couldn't do a receptionist role without heels OR that she thinks that it’s appropriate to start a petition to make it illegal for employers to insist that you do wear heels. And what about being told your makeup had to be within a certain palette of acceptable shades? Well that would kill ‘green eye-shadow Friday’ right there!

Firstly… is it right to feel outraged that she was sent home for not wearing high heels?

For me personally, yes. I would hate, hate, hate being told what to wear. And yet by the same token, I have worked for companies with strict dress code guidelines and spent many summers miserably wearing tights and heels. So it’s not like I haven’t towed the line in my past.

The issue isn't the dress code – it’s how it’s communicated. If someone knows, upfront that there is a dress code and are not faced with being sent home for non compliant shoes, then they are more likely to abide by the rules without feeling too much angst about it. So what’s the lesson here? If you are an employer – make your dress code part of the documents you send out with the employment contract.

Don’t make a uniform or dress code requirement an embarrassing surprise. If you are a potential employee or temp, find out what the dress code is before you start. Now let’s move onto a broader outrage with this story… Ms Thorp thinks it’s wrong for an employer to demand that a receptionist wear high heels and has started a petition. Her protest has some merit – is it right that an employer can be that specific about what you wear (if it is not a requirement for health and safety reasons)?

But I think she has been a bit short-sighted...why just limit it to heels? Why should men in Australia have to suffer wearing long sleeves and ties in 40 degree Celsius weather?

Why should protests about clothing be limited to women? The reality is, that fundamentally, many women have far more flexibility on what they can wear in an office than men do anyway; imagine if a bloke rocked up to a corporate office wearing a nice white t-shirt under his jacket? But women can do this all the time. Lord knows, I do. Overall this story left me feeling a little bemused…and grateful that I am not expected to wear high heels all day, every day.

Find the job you love I Find the right talent
Get in touch with people2people

Australia   I   United Kingdom

In business since 2002 in Australia, NZ, and the United Kingdom, people2people is an award-winning recruitment agency with people at our heart. With over 12 offices, we specialise in accounting and finance, business support, education, executive, government, HR, legal, marketing and digital, property, sales, supply chain, and technology sectors. As the proud recipients of the 2024 Outstanding Large Agency and Excellence in Candidate Care Awards, we are dedicated to helping businesses achieve success through a people-first approach.



Share insights

Recent articles

By Aiden Boast November 9, 2025
Aiden Boast, North Shore Manager, explores new research revealing Australians’ growing unease toward artificial intelligence. From job fears to creativity concerns, this analysis unpacks the “national tension” shaping Australia’s future with AI.
By Aiden Boast November 2, 2025
Explore how Australian businesses can strengthen inclusion and innovation through neuroinclusion. Learn from Aisling Smith and Aiden Boast about creating workplaces that support neurodivergent employees and unlock their full potential.
By Leanne Lazarus October 26, 2025
Discover how leadership development is evolving in 2025. Learn what organisations can do to build interdependent, future-ready leaders who drive performance, collaboration, and culture.
By Peta Seaman October 19, 2025
Australia’s job vacancies fell by 2.7% in August 2025, signalling a shift toward more balanced hiring conditions. people2people’s Peta Seaman explores what this means for employers and job seekers across the country.
By Peta Seaman October 12, 2025
Discover how fear of failure is shaping Australian workplaces in 2025 — and learn practical ways employees and employers can overcome it to build confidence, creativity, and long-term success.

Latest Media Features


Get in touch

Find out more by contacting one of our specialisat recruitment consultants across Australia, New Zealand, and the United Kingdom.

Contact us