Technical Writer - Hire or get hired

Your complete guide to the Technical Writer Role: Duties, salary & hiring tips

Purpose of the Technical Writer

The Technical Writer creates clear and concise technical documentation, user guides, and manuals to support product understanding and compliance.

Technical Writer's duties and responsibilities

• Documentation:
Write user manuals, SOPs, and technical reference materials.

• Editing:
Proofread and edit content for accuracy and clarity.

• Collaboration:
Work with engineers, developers, and SMEs.

• Visual Aids:
Create diagrams, screenshots, and flowcharts.

• Updates:
Maintain and update documentation as systems evolve.

Requirements and qualifications for a Technical Writer

• 2–5 years’ experience in technical writing
• Excellent written communication and documentation skills
• Familiarity with documentation tools (e.g., Confluence, MadCap)
• Ability to translate complex content for varied audiences
• Background in IT, engineering, or science preferred

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Technology Market Update

The demand for IT talent remains high, with 28% of companies taking over two months to fill key roles, highlighting persistent skill shortages. Despite this, hiring plans for 2025 show a cautious approach, with 34% of businesses not planning to recruit for IT positions. Developers, project managers, and business analysts remain among the most sought-after roles, while AI governance, cybersecurity, and cloud engineering emerge as critical areas for future investment.

AI continues to reshape workforce priorities, with 47% of businesses seeking candidates with at least a base-level understanding of AI. Key skills growing in importance include automation and IT process orchestration (63%), continuous learning in AI (45%), and cybersecurity using AI-driven threat detection (37%). Cybersecurity, upskilling, and AI and machine learning are now the top three business priorities, each cited by over 50% of companies.

Contractor usage has remained relatively stable, with 81% of companies expecting no change in 2025, and nearly half keeping contractor levels under 10%. The shift towards AI, automation, and cybersecurity signals an evolving skills landscape, requiring businesses to balance permanent hires with specialised expertise to stay competitive.

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2025 EMPLOYMENT & SALARY REPORT

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