Therefore, you need to be able to provide some basic information: as I mentioned, type of role, nature of employment and location. You don't need to go into large amounts of detail, because you will only have to repeat yourself when speaking to the specialist consultant. As the general office number can receive a high call volume, ideally you want to be connected quickly and usually the person answering the phone isn't the person best placed to assist you. Recruitment consultants tend to specialize in either temporary or permanent recruitment, work and industry disciplines (e.g. accounting or administration roles) or geographical locations. Your time is valuable, so you need to be connected as fast as possible to the best person possible.

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