This Office Manager has 17 years of hands-on experience working across not-for-profit environments. Their recent work has included organising events, managing suppliers and coordinating office operations, with regular responsibility for supplier management and process improvement. They are comfortable using Excel, SharePoint and Microsoft 365, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that introduced better procedures, while they also contributed to initiatives that improved staff support. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in event coordination and facilities support, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to professional services, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a role where they can broaden their responsibilities. In their next move, career progression is an important consideration. They value stability, professional standards and a workplace where people follow through on commitments. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.