This candidate is a highly experienced Legal Assistant with 12 years of experience across commercial law. Their recent work has included opening matters, supporting billing and managing diaries, with regular responsibility for matter management and document preparation. They are comfortable using Aderant, Microsoft 365 and NetDocuments, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that reduced diary conflicts, while they also contributed to initiatives that streamlined matter administration. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in client communication and legal administration, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to insurance law, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a permanent role in a collaborative team. In their next move, a more stable long-term environment is an important consideration. They work best in environments where responsibilities are well defined but there is still room to take initiative. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.