An experienced Business Analyst, this candidate brings 9 years of experience gained in banking. Their recent work has included gathering requirements, mapping processes and facilitating workshops, with regular responsibility for stakeholder workshops and business analysis. They are comfortable using Excel, Jira and Power BI, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as adaptable, hands-on and comfortable with change, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that reduced rework, while they also contributed to initiatives that simplified business processes. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in process mapping and change support, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to government, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a long-term role with room to grow. In their next move, work that offers more visible impact is an important consideration. They are comfortable in busy environments and prefer roles where priorities are communicated clearly. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.