An experienced Property Manager, this candidate brings 13 years of experience gained in real estate. Their recent work has included handling tenant enquiries, coordinating maintenance and managing arrears, with regular responsibility for portfolio management and arrears management. They are comfortable using InspectRealEstate, Microsoft 365 and MRI, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved tenant communication, while they also contributed to initiatives that reduced arrears. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in maintenance coordination and tenant communication, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to commercial property, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a role offering a mix of autonomy and support. In their next move, a business with strong leadership is an important consideration. They are comfortable in busy environments and prefer roles where priorities are communicated clearly. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.