This candidate offers 3 years of experience as a Business Analyst, primarily within insurance. Their recent work has included documenting user needs, mapping processes and facilitating workshops, with regular responsibility for business analysis and documentation. They are comfortable using Confluence, Power BI and Jira, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as process-minded, accurate and consistent, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved stakeholder alignment, while they also contributed to initiatives that reduced rework. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in requirements gathering and process mapping, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to utilities, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a position with clear development opportunities. In their next move, the opportunity to broaden their skills is an important consideration. They value stability, professional standards and a workplace where people follow through on commitments. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.