This candidate offers 11 years of experience as a Payroll Officer, primarily within not-for-profit. Their recent work has included managing payroll queries, reconciling payroll accounts and updating employee records, with regular responsibility for award interpretation and leave management. They are comfortable using Employment Hero, Chris21 and Excel, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved payroll accuracy, while they also contributed to initiatives that improved employee query response times. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in payroll reconciliations and superannuation, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to retail, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a contract role with meaningful project work. In their next move, the opportunity to broaden their skills is an important consideration. They are particularly interested in employers that invest in development and provide clear feedback. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.