TALENT PROFILE

Candidate ID: VVG1TS6EOXZPFPO


Customer Service Representative

Profile Highlights


Make your availability specific before applying.

Keep your work history clear when comparing roles.

Feature career highlights when tailoring your CV.

ABOUT THIS TALENT


This candidate offers 3 years of experience as a HR Advisor, primarily within retail. Their recent work has included advising managers, reviewing policies and managing employee relations cases, with regular responsibility for policy advice and employee relations. They are comfortable using Employment Hero, HRIS platforms and SuccessFactors, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as organised, calm and dependable, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that resolved complex employee matters, while they also contributed to initiatives that strengthened HR processes. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in workplace investigations and stakeholder coaching, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to professional services, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for an opportunity to contribute to a growing business. In their next move, greater responsibility is an important consideration. They are comfortable working in the office and are also open to a balanced hybrid arrangement. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

Customer Service Representative

Specialisation

Healthcare

Location

Sydney

Work-Type

Temporary

Availability

Within 1 month

Notice Period

4 weeks

Desired Salary

$

Meet our specialist recruitment ream