This Business Analyst has 14 years of hands-on experience working across banking environments. Their recent work has included mapping processes, gathering requirements and documenting user needs, with regular responsibility for stakeholder workshops and change support. They are comfortable using Power BI, Excel and Jira, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as adaptable, hands-on and comfortable with change, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that supported successful system changes, while they also contributed to initiatives that reduced rework. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in requirements gathering and business analysis, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to utilities, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a permanent role in a collaborative team. In their next move, career progression is an important consideration. They are open to hybrid working where the role allows it and value clear expectations around performance. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.
