With 3 years in insurance law, this candidate has built a solid background as a Legal Assistant. Their recent work has included supporting billing, preparing legal documents and managing diaries, with regular responsibility for document preparation and client communication. They are comfortable using Microsoft 365, Aderant and LEAP, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as adaptable, hands-on and comfortable with change, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved filing accuracy, while they also contributed to initiatives that streamlined matter administration. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in matter management and diary management, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to litigation, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a contract role with meaningful project work. In their next move, a stronger team environment is an important consideration. They are particularly interested in employers that invest in development and provide clear feedback. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.