An experienced Business Analyst, this candidate brings 13 years of experience gained in insurance. Their recent work has included documenting user needs, supporting solution design and mapping processes, with regular responsibility for business analysis and process mapping. They are comfortable using Visio, Power BI and Confluence, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that reduced rework, while they also contributed to initiatives that improved requirements quality. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in documentation and change support, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to utilities, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a long-term role with room to grow. In their next move, a stronger team environment is an important consideration. They are particularly interested in employers that invest in development and provide clear feedback. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.
