TALENT PROFILE

Candidate ID: SJMX4WFF52ZKBIJ


Customer Service Advisor

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ABOUT THIS TALENT


This candidate is a experienced Data Analyst with 5 years of experience across education. Their recent work has included analysing datasets, cleaning data and identifying trends, with regular responsibility for data cleansing and dashboard development. They are comfortable using Power BI, Tableau and Excel, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as adaptable, hands-on and comfortable with change, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that built self-service dashboards, while they also contributed to initiatives that identified performance trends. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in reporting and visualisation, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to healthcare, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a structured environment with supportive leadership. In their next move, a more stable long-term environment is an important consideration. They value a supportive manager, clear priorities and a team that communicates well. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

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Employment Snapshot


Desired Job Title

Customer Service Advisor

Specialisation

Business Support

Location

Sydney

Work-Type

Temporary

Availability

Within 1 month

Notice Period

4 weeks

Desired Salary

$

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