This candidate offers 13 years of experience as a Facilities Coordinator, primarily within retail. Their recent work has included handling facilities requests, supporting compliance and coordinating maintenance, with regular responsibility for supplier liaison and work order management. They are comfortable using Excel, Microsoft 365 and ServiceNow, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as practical, detail-focused and responsive, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved work order visibility, while they also contributed to initiatives that reduced recurring facilities issues. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in contractor coordination and maintenance scheduling, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to government, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for an opportunity to contribute to a growing business. In their next move, career progression is an important consideration. They are open to hybrid working where the role allows it and value clear expectations around performance. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.