TALENT PROFILE

Candidate ID: PFQCJUQK1UEN3Z2


Customer Service Assistant

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ABOUT THIS TALENT


This Data Analyst has 6 years of hands-on experience working across healthcare environments. Their recent work has included cleaning data, analysing datasets and preparing reports, with regular responsibility for data cleansing and reporting. They are comfortable using Power BI, SQL and Tableau, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as process-minded, accurate and consistent, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that built self-service dashboards, while they also contributed to initiatives that improved data accuracy. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in trend analysis and visualisation, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to government, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a permanent full-time opportunity. In their next move, greater responsibility is an important consideration. They are open on industry and are primarily focused on finding the right role, manager and team culture. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

Customer Service Assistant

Specialisation

Business Support

Location

Sydney

Work-Type

Contract

Availability

Within 3 months

Notice Period

Immediate

Desired Salary

$

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