An experienced Business Analyst, this candidate brings 14 years of experience gained in insurance. Their recent work has included documenting user needs, mapping processes and supporting solution design, with regular responsibility for process mapping and documentation. They are comfortable using Excel, Jira and Power BI, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as collaborative, approachable and well organised, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that simplified business processes, while they also contributed to initiatives that improved stakeholder alignment. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in requirements gathering and business analysis, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to technology, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a stable permanent position. In their next move, a more stable long-term environment is an important consideration. They are open on industry and are primarily focused on finding the right role, manager and team culture. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.
