TALENT PROFILE

Candidate ID: JMVKUAPSFZF775D


Customer Service Specialist

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ABOUT THIS TALENT


This Project Manager has 16 years of hands-on experience working across government environments. Their recent work has included managing budgets, tracking risks and reporting to steering groups, with regular responsibility for budget management and project delivery. They are comfortable using Jira, Power BI and Teams, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as adaptable, hands-on and comfortable with change, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that delivered projects on schedule, while they also contributed to initiatives that recovered delayed programs. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in stakeholder engagement and risk management, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to healthcare, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a structured environment with supportive leadership. In their next move, the opportunity to broaden their skills is an important consideration. They value a supportive manager, clear priorities and a team that communicates well. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

Customer Service Specialist

Specialisation

Business Support

Location

Melbourne

Work-Type

Temporary

Availability

Within 1 month

Notice Period

4 weeks

Desired Salary

$

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