TALENT PROFILE

Candidate ID: JAAZLKQVZ1LTD6X


CUSTOMER SERVICE MANAGER

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ABOUT THIS TALENT


An experienced Legal Assistant, this candidate brings 13 years of experience gained in insurance law. Their recent work has included opening matters, preparing legal documents and managing diaries, with regular responsibility for document preparation and client communication. They are comfortable using LEAP, Microsoft 365 and NetDocuments, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as professional, personable and focused on delivery, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved document turnaround, while they also contributed to initiatives that supported smoother billing cycles. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in diary management and legal administration, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to property law, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for an opportunity to contribute to a growing business. In their next move, a role with clearer development pathways is an important consideration. They value a supportive manager, clear priorities and a team that communicates well. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

CUSTOMER SERVICE MANAGER

Specialisation

Business Support

Location

London

Work-Type

Permanent

Availability

Available now

Notice Period

Immediate

Desired Salary

$

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