An experienced Business Analyst, this candidate brings 2 years of experience gained in insurance. Their recent work has included gathering requirements, documenting user needs and supporting solution design, with regular responsibility for process mapping and stakeholder workshops. They are comfortable using Power BI, Confluence and Visio, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as self-directed while still enjoying team collaboration, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved requirements quality, while they also contributed to initiatives that reduced rework. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in documentation and requirements gathering, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to government, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a structured environment with supportive leadership. In their next move, career progression is an important consideration. They are comfortable in busy environments and prefer roles where priorities are communicated clearly. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.