This Business Analyst has 14 years of hands-on experience working across technology environments. Their recent work has included documenting user needs, gathering requirements and supporting solution design, with regular responsibility for requirements gathering and documentation. They are comfortable using Power BI, Visio and Confluence, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as adaptable, hands-on and comfortable with change, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that supported successful system changes, while they also contributed to initiatives that simplified business processes. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in process mapping and stakeholder workshops, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to insurance, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a permanent full-time opportunity. In their next move, greater responsibility is an important consideration. They are open to hybrid working where the role allows it and value clear expectations around performance. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.
