This Business Analyst has 2 years of hands-on experience working across utilities environments. Their recent work has included facilitating workshops, gathering requirements and mapping processes, with regular responsibility for change support and process mapping. They are comfortable using Confluence, Excel and Power BI, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as practical, detail-focused and responsive, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that simplified business processes, while they also contributed to initiatives that supported successful system changes. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in requirements gathering and business analysis, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to banking, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a long-term role with room to grow. In their next move, greater ownership of their work is an important consideration. They value a supportive manager, clear priorities and a team that communicates well. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.