This Business Analyst has 4 years of hands-on experience working across utilities environments. Their recent work has included supporting solution design, gathering requirements and mapping processes, with regular responsibility for process mapping and requirements gathering. They are comfortable using Jira, Excel and Power BI, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved requirements quality, while they also contributed to initiatives that simplified business processes. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in documentation and change support, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to healthcare, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a permanent role in a collaborative team. In their next move, the opportunity to broaden their skills is an important consideration. They are particularly interested in employers that invest in development and provide clear feedback. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.
