With 6 years in utilities, this candidate has built a solid background as a Business Analyst. Their recent work has included gathering requirements, supporting solution design and mapping processes, with regular responsibility for change support and requirements gathering. They are comfortable using Confluence, Visio and Power BI, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as self-directed while still enjoying team collaboration, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved requirements quality, while they also contributed to initiatives that improved stakeholder alignment. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in stakeholder workshops and documentation, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to insurance, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a stable permanent position. In their next move, a more stable long-term environment is an important consideration. They value a supportive manager, clear priorities and a team that communicates well. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.