TALENT PROFILE

Candidate ID: FUEDEY53G6P0OEF


Customer Service Manager

Profile Highlights


Track your applications to spot patterns.

Give a clear example of your customer service.

Review the business before meeting the team.

ABOUT THIS TALENT


With 16 years in transport, this candidate has built a solid background as a Logistics Coordinator. Their recent work has included managing freight documents, tracking shipments and updating customers, with regular responsibility for freight coordination and shipment tracking. They are comfortable using SAP, Microsoft 365 and Excel, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as collaborative, approachable and well organised, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved on-time delivery, while they also contributed to initiatives that improved shipment visibility. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in customer communication and documentation, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to manufacturing, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a role where they can broaden their responsibilities. In their next move, greater ownership of their work is an important consideration. They are open on industry and are primarily focused on finding the right role, manager and team culture. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

Customer Service Manager

Specialisation

Business Support

Location

Adelaide

Work-Type

Temporary

Availability

Available now

Notice Period

4 weeks

Desired Salary

$

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