This candidate offers 12 years of experience as a Learning and Development Coordinator, primarily within retail. Their recent work has included tracking attendance, preparing learning reports and supporting facilitators, with regular responsibility for facilitation support and reporting. They are comfortable using Learning Management Systems, SharePoint and Excel, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as practical, detail-focused and responsive, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that streamlined course bookings, while they also contributed to initiatives that created clearer training calendars. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in learning administration and LMS management, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to not-for-profit, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a role where they can broaden their responsibilities. In their next move, greater ownership of their work is an important consideration. They are comfortable working in the office and are also open to a balanced hybrid arrangement. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.