This candidate offers 12 years of experience as a Accounts Receivable Officer, primarily within professional services. Their recent work has included following up overdue accounts, maintaining debtor records and reconciling customer accounts, with regular responsibility for customer queries and collections. They are comfortable using Xero, MYOB and Excel, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that cleared account discrepancies, while they also contributed to initiatives that improved customer communication. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in aged debt management and cash allocation, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to property, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a role where they can broaden their responsibilities. In their next move, greater ownership of their work is an important consideration. They work best in environments where responsibilities are well defined but there is still room to take initiative. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.