This Business Analyst has 9 years of hands-on experience working across banking environments. Their recent work has included gathering requirements, mapping processes and documenting user needs, with regular responsibility for stakeholder workshops and requirements gathering. They are comfortable using Power BI, Confluence and Jira, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that reduced rework, while they also contributed to initiatives that improved stakeholder alignment. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in documentation and process mapping, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to utilities, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a long-term role with room to grow. In their next move, work that offers more visible impact is an important consideration. They are open on industry and are primarily focused on finding the right role, manager and team culture. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.