With 7 years in technology, this candidate has built a solid background as a Business Analyst. Their recent work has included supporting solution design, mapping processes and facilitating workshops, with regular responsibility for stakeholder workshops and requirements gathering. They are comfortable using Excel, Visio and Confluence, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as practical, detail-focused and responsive, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved stakeholder alignment, while they also contributed to initiatives that reduced rework. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in business analysis and process mapping, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to insurance, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a permanent role in a collaborative team. In their next move, the opportunity to broaden their skills is an important consideration. They are open to hybrid working where the role allows it and value clear expectations around performance. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.