This Payroll Officer has 16 years of hands-on experience working across not-for-profit environments. Their recent work has included managing payroll queries, processing payroll and reconciling payroll accounts, with regular responsibility for payroll reconciliations and superannuation. They are comfortable using ADP, Excel and Employment Hero, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as process-minded, accurate and consistent, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that reduced manual adjustments, while they also contributed to initiatives that cleared payroll backlogs. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in end-to-end payroll and award interpretation, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to professional services, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a role where they can broaden their responsibilities. In their next move, a role with clearer development pathways is an important consideration. They are comfortable working in the office and are also open to a balanced hybrid arrangement. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.
