TALENT PROFILE

Candidate ID: BCAO1DZ4TWVWQZJ


Senior Customer Service / Operations Officer

Profile Highlights


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ABOUT THIS TALENT


This candidate is a well-rounded Project Manager with 5 years of experience across utilities. Their recent work has included coordinating stakeholders, reporting to steering groups and managing budgets, with regular responsibility for risk management and governance. They are comfortable using Microsoft Project, Power BI and Teams, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as methodical, reliable and comfortable with deadlines, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that strengthened stakeholder alignment, while they also contributed to initiatives that reduced project risks. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in change management and budget management, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to technology, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a role where they can broaden their responsibilities. In their next move, a role with clearer development pathways is an important consideration. They value stability, professional standards and a workplace where people follow through on commitments. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

Senior Customer Service / Operations Officer

Specialisation

Supply Chain Management

Location

Perth

Work-Type

Permanent

Availability

Within 3 months

Notice Period

Immediate

Desired Salary

$

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