This candidate offers 14 years of experience as a Accounts Receivable Officer, primarily within professional services. Their recent work has included reconciling customer accounts, following up overdue accounts and maintaining debtor records, with regular responsibility for credit control and collections. They are comfortable using Excel, SAP and Xero, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved customer communication, while they also contributed to initiatives that strengthened collection processes. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in account reconciliations and aged debt management, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to wholesale, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a permanent full-time opportunity. In their next move, a more stable long-term environment is an important consideration. They are particularly interested in employers that invest in development and provide clear feedback. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.
