TALENT PROFILE

Candidate ID: 8QRZ0W5ZT2EYUC9


Customer Service Professional

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ABOUT THIS TALENT


This candidate is a senior Legal Assistant with 12 years of experience across insurance law. Their recent work has included preparing legal documents, coordinating client meetings and managing diaries, with regular responsibility for matter management and client communication. They are comfortable using iManage, Microsoft 365 and NetDocuments, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as self-directed while still enjoying team collaboration, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that reduced diary conflicts, while they also contributed to initiatives that improved document turnaround. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in document preparation and legal administration, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to corporate law, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for an opportunity to contribute to a growing business. In their next move, greater ownership of their work is an important consideration. They value a supportive manager, clear priorities and a team that communicates well. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

Customer Service Professional

Specialisation

Business Support

Location

Sydney

Work-Type

Temporary

Availability

Within 2 months

Notice Period

4 weeks

Desired Salary

$

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