An experienced Business Analyst, this candidate brings 16 years of experience gained in banking. Their recent work has included facilitating workshops, supporting solution design and mapping processes, with regular responsibility for stakeholder workshops and documentation. They are comfortable using Confluence, Jira and Excel, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as organised, calm and dependable, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that reduced rework, while they also contributed to initiatives that supported successful system changes. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in requirements gathering and business analysis, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to utilities, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a structured environment with supportive leadership. In their next move, a business with strong leadership is an important consideration. They are particularly interested in employers that invest in development and provide clear feedback. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.