An experienced Legal Assistant, this candidate brings 3 years of experience gained in insurance law. Their recent work has included opening matters, coordinating client meetings and supporting billing, with regular responsibility for matter management and client communication. They are comfortable using Aderant, NetDocuments and iManage, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as commercially minded, proactive and solutions focused, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved document turnaround, while they also contributed to initiatives that streamlined matter administration. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in diary management and billing support, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to litigation, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a role offering a mix of autonomy and support. In their next move, more exposure to complex work is an important consideration. They are particularly interested in employers that invest in development and provide clear feedback. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.