With 12 years in utilities, this candidate has built a solid background as a Business Analyst. Their recent work has included gathering requirements, supporting solution design and facilitating workshops, with regular responsibility for documentation and requirements gathering. They are comfortable using Visio, Confluence and Excel, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as clear in communication and confident with stakeholders, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that supported successful system changes, while they also contributed to initiatives that improved requirements quality. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in stakeholder workshops and change support, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to insurance, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a contract role with meaningful project work. In their next move, the opportunity to broaden their skills is an important consideration. They are particularly interested in employers that invest in development and provide clear feedback. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.