TALENT PROFILE

Candidate ID: 4VVI4T9F3GECBRF


Customer Service Officer

Profile Highlights


Include specialist knowledge clearly on your CV.

Research working hours before naming a figure.

Make your salary range clear during your search.

ABOUT THIS TALENT


This Property Manager has 5 years of hands-on experience working across commercial property environments. Their recent work has included coordinating maintenance, handling tenant enquiries and managing property portfolios, with regular responsibility for portfolio management and lease administration. They are comfortable using PropertyMe, MRI and Console, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as collaborative, approachable and well organised, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that reduced arrears, while they also contributed to initiatives that improved portfolio retention. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in tenant communication and inspections, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to property services, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a long-term role with room to grow. In their next move, a more stable long-term environment is an important consideration. They are comfortable in busy environments and prefer roles where priorities are communicated clearly. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

Customer Service Officer

Specialisation

Business Support

Location

Melbourne

Work-Type

Permanent

Availability

Within 1 month

Notice Period

4 weeks

Desired Salary

$

Meet our specialist recruitment ream