An experienced Business Analyst, this candidate brings 9 years of experience gained in banking. Their recent work has included mapping processes, gathering requirements and documenting user needs, with regular responsibility for documentation and requirements gathering. They are comfortable using Jira, Confluence and Visio, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as collaborative, approachable and well organised, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved stakeholder alignment, while they also contributed to initiatives that simplified business processes. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in stakeholder workshops and change support, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to insurance, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a structured environment with supportive leadership. In their next move, career progression is an important consideration. They are open on industry and are primarily focused on finding the right role, manager and team culture. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.