TALENT PROFILE

Candidate ID: 3V7P638R957JNVG


Customer Services Advisor

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ABOUT THIS TALENT


An experienced Data Analyst, this candidate brings 10 years of experience gained in education. Their recent work has included identifying trends, analysing datasets and cleaning data, with regular responsibility for reporting and dashboard development. They are comfortable using Excel, SQL and Power BI, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as self-directed while still enjoying team collaboration, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that built self-service dashboards, while they also contributed to initiatives that improved data accuracy. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in visualisation and data analysis, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to government, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a role offering a mix of autonomy and support. In their next move, a role with clearer development pathways is an important consideration. They value stability, professional standards and a workplace where people follow through on commitments. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

Customer Services Advisor

Specialisation

Business Support

Location

Sydney

Work-Type

Temporary

Availability

Within 1 month

Notice Period

4 weeks

Desired Salary

$

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