An experienced Office Manager, this candidate brings 13 years of experience gained in education. Their recent work has included coordinating office operations, organising events and supporting staff, with regular responsibility for process improvement and office coordination. They are comfortable using SharePoint, Xero and Microsoft 365, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as clear in communication and confident with stakeholders, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved staff support, while they also contributed to initiatives that reduced office costs. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in event coordination and facilities support, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to professional services, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a position with clear development opportunities. In their next move, a business with strong leadership is an important consideration. They are particularly interested in employers that invest in development and provide clear feedback. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.