This candidate is a well-rounded Business Analyst with 4 years of experience across insurance. Their recent work has included gathering requirements, documenting user needs and supporting solution design, with regular responsibility for stakeholder workshops and process mapping. They are comfortable using Power BI, Jira and Excel, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as adaptable, hands-on and comfortable with change, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that supported successful system changes, while they also contributed to initiatives that improved requirements quality. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in business analysis and change support, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to government, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a stable permanent position. In their next move, career progression is an important consideration. They are open to hybrid working where the role allows it and value clear expectations around performance. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.