TALENT PROFILE

Candidate ID: 05S12HAW9CL6L15


CUSTOMER SERVICE MANAGER

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ABOUT THIS TALENT


An experienced Executive Assistant, this candidate brings 4 years of experience gained in financial services. Their recent work has included handling confidential correspondence, coordinating meetings and arranging travel, with regular responsibility for executive support and travel coordination. They are comfortable using Outlook, Microsoft 365 and Excel, and are confident learning new systems when processes or reporting requirements change. Colleagues would describe them as practical, detail-focused and responsive, with a consistent focus on accuracy, follow-through and clear communication. One of their stronger recent contributions involved work that improved executive workflow, while they also contributed to initiatives that introduced clearer filing systems. They are used to working with managers, colleagues and external stakeholders, and can adjust their communication style depending on the audience and urgency of the issue. The candidate is particularly strong in meeting preparation and document preparation, and tends to approach problems by understanding the detail first before deciding on a practical next step. They have also had exposure to government, giving them a useful ability to adapt to different operating environments, systems and stakeholder expectations. They are now looking for a contract role with meaningful project work. In their next move, more exposure to complex work is an important consideration. They are comfortable working in the office and are also open to a balanced hybrid arrangement. In interview, they present as considered and straightforward, with a preference for giving practical examples rather than overstating their experience.

REQUEST RESUME


Employment Snapshot


Desired Job Title

CUSTOMER SERVICE MANAGER

Specialisation

Business Support

Location

Sydney

Work-Type

Permanent

Availability

Within 3 months

Notice Period

4 weeks

Desired Salary

$

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